Frequently Asked Questions

How does a heat pump work?

A heat pump doesn't generate heat on its own, but instead moves heat from one place to another. This makes a heat pump much more efficient than other sources of heat. The mechanism is based on compressing and decompressing a refrigerant sealed within the unit, and is very similar to a refrigerator.  In the winter, the extremely cold liquid state of the refrigerant absorbs heat from the outside air (even when it's really cold!). This liquid is compressed into a vapor and sent to the coil unit inside the house.  In the coil, the vapor turns back into its liquid state, and in the process, releases heat into the house. This heat is circulated through the house using a barrel fan. The process is reversed in the summer months to extract heat from inside the house and deposit it outside. This allows a heat pump to both heat and cool your environment.

Click here for a heat pump demonstration graphic

I clean my heat pump filters regularly, isn't that enough?

Actually, not at all. The indoor coil unit of your mini-split heat pump does have filters that need regular cleaning, but this is only scratching the surface of what needs to be cleaned. The filters will catch a lot of large dust particles and pet hair, which is a good thing, because the less debris on your fan the better it will work. However, most of the smaller contaminants in the air can pass right through these filters and adhere to the moist parts inside. In addition, the inside of your unit is always dark, damp, and warm...which is the perfect environment for mold growth. The coil fins and barrel fan can become clogged with mold, dust, and a lot of other contaminants. These dirty parts are not cleaned when the filters are cleaned. Specialized equipment, cleaning agents, and a knowledgeable technician is required to completely clean your heat pump unit and make it safe.

Will deep cleaning damage my heat pump?

No, and we guarantee it! The specialized equipment and cleaning agents used by Breathe Easy are designed to safely deep clean your heat pump, while completely removing mold and other contaminants. A Breathe Easy technician will safely remove the outer cover of your unit and use low-pressure coil cleaning equipment to gently sanitize your unit.  You can "Breathe Easy", because Breathe Easy is fully insured!

Will cleaning my heat pump cause a mess in my home?

Certainly not, and we guarantee this as well! After removing all of the exterior plastic housing of your unit, Breathe Easy will install custom-made vinyl shroud around your wall unit to contain all cleaning activity. This shroud will completely protect your home from any liquid or waste material, and empties into a reservoir placed under the wall unit. This sealed system allows all of the cleaning agents, and the dirt and contaminants that were inside your heat pump, to be safely removed and taken for proper disposal.

How do I know if my heat pump requires cleaning?

If your mini-split heat pump is over one year old it probably requires cleaning. Remember, everything that is circulating in your house will find its way inside your heat pump. This includes pet dander, bacteria, viruses, mold spores, and anything else that can become airborne. The moist, dark, warm environment inside your unit is basically a petri dish that allows these organisms to grow...and be sent back into your home by the heat pump itself. Most people notice a musty "dirty sock" smell coming from their heat pump after months of use. These smells usually mean that there is a mold and/or bacterial problem inside your wall unit. This can be a danger to your health and your home...it's time to call Breathe Easy!

Does your heat pump smell like this?

How often should I have my heat pump cleaned?

This somewhat depends on use and the quality of the air inside your home. Most customers want to have their unit cleaned twice a year - before the winter heating season, and again before the summer cooling season. Remember that cleaning your heat pump can save you money! If the coils and barrel fan are clogged with mold and other contaminants, the efficiency of your unit can be reduced by as much as 30%. This means that keeping your unit clean will go a long way towards paying for the cleaning services offered by Breathe Easy - you get to have the bonus of having cleaner, safer air in your home!

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What if I have questions that are not on this page?

We would love to hear from you if you have a question not addressed in this page! Breathe Easy will periodically update our FAQ page with customers' questions, but if you need more information, please send us a message! We will respond ASAP!

Contact us!